Motorola Warranty Information
MOTOROLA SERVICE FROM THE START
Everyday, you rely on your Motorola MOTOTRBO radios for your critical communications. Now, you can protect these radios against normal wear and tear and more with Service from the Start – one of the most extensive service offerings available.
This unique offering comprises fast repair turnaround times, expert telephone technical support and access to the latest software releases; all backed by Motorola’s globally integrated services infrastructure, highly qualified support technicians and certified repair facilities. You’ll get multi-year technical support and repair coverage, providing the investment protection you need to reduce your total cost of ownership.
Enhanced peace of mind
MOTOTRBO radios are built to perform well in rugged environments and extreme situations. Nevertheless, Motorola recognizes that accidents happen. That’s why Motorola also offers Service from the Start with Comprehensive Coverage which, in addition to normal wear and tear, provides protection against accidental breakage so you can enjoy enhanced peace of mind. Broken display? No problem. Cracked housing? No problem. Damaged keypad? No problem.
You’re one phone call away from a MOTOTRBO expert
With Service from the Start, you can rest assured that technical support queries are dealt with promptly to ensure minimal downtime is incurred. Motorola’s technical experts work with your Motorola partner, as required, to isolate, diagnose and resolve hardware and software issues. We can initiate a repair request quickly and easily on your behalf. Once in the service center, your radio will be handled by one of Motorola’s certified repair technicians. State-of-the-art diagnostics equipment, repair tools, and an extensive inventory of replacement parts help Motorola to provide expert repair on your MOTOTRBO radios. In addition, Motorola service centers are fully certified to comply with ISO standards using proven, repeatable processes to help ensure your repair is completed right the first time and every time.
Fast repair turnaround time
With Service from the Start, we provide faster turnaround time to keep your devices operating at peak capacity. You benefit from priority repairs with turnaround times ranging from same day up to 5 days depending on the service package you select. This will ensure devices are back in your hands quickly, minimizing downtime and enhancing productivity.