Hospitality

MOTOROLA SOLUTIONS TEAM COMMUNICATIONS FROM WIRELESS TECHNOLOGIES

We understand that it takes smiling, calm and helpful staff to deliver outstanding guest experiences, day-after-day. Happy and relaxed guests post five-star reviews on social media and come back. At the heart of everything is seamless, reliable, instantaneous communication, connecting the teams that work together to delight guests at every moment.

Motorola Solutions Team Communications from Wireless Technologies can connect your teams on every floor, in every building and at every corner of the most ambitious hotel, resort or large venue. Staff are knowledgeable and responsive and work order changes are communicated clearly, and in an instant. Guest satisfaction scores soar because excellent team communication transforms guest experiences.

GUEST SERVICES MANAGER

• Use work order ticket integration for better workplace efficiency & guest service
• Communicate with employees over greater ranges with clearer voice communications
• Dispatch closest security employee to scene quickly during emergency

STAFF

• Use text messages to communicate discretely without disturbing guests
• Submit work order tickets when notified by guests for quick resolution
• Extended battery life for long work shifts

GENERAL MANAGER

• Instantly contact all employees with PTT application
• Monitor emergency talkgroups
• Stay connected from anywhere

MAINTENANCE

• Use hands-free communication to focus on the job at hand
• Receive alerts directly to radio through work order ticket management

TAKE YOUR COMMUNICATIONS FURTHER WITH MOTOROLA SOLUTIONS TEAM COMMUNICATIONS FROM WIRELESS TECHNOLOGIES

We can help connect your staff instantly, without boundaries and with more information at their fingertips. We can help enrich your communications with data and applications designed to simplify your communications and workflows. Improve your staff awareness with indoor location tracking and alarm management. Keep your communications secure with wireline integration for encrypted talkgroups across radio and broadband. And you can ensure safety with man down and lone worker functionality. Integrate new and current software applications within the Motorola Solutions’ ecosystem so your staff can focus less on their communications systems and devices and more on serving the guest in front of them. Better team communications can help your staff elevate the guest experience – so that they not only become repeat customers, but your best reviewers and advocates.

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“One of the WAVE benefits we have seen is removing all boundaries from a communication perspective, so whether an employee or supervisor needs to speak to their direct manager across the city or across the country, those boundaries have been removed. They are able to support customer service in a much better way.”
Executive Director of Enterprise Telecommunications, MGM Resorts

“Hotel executives have told Hospitality Technology that keeping pace with rapidly escalating guest expectations is the number one challenge facing their technology teams.”
Lodging Technology Study 2016, Hospitality Technology

“Almost 80% of radio users…say having fast, immediate group communication is important in their business environment.”
2016 Motorola Solutions Commercial Survey

“50% of travelers have written an online review in the last 12 months.”
Phocuswright’s U.S. Traveler Technology Survey Sixth Edition

Wireless Technologies services the Northeastern Oklahoma Area including the counties of Cherokee, Creek, Mayes, Nowata, Okmulgee, Osage, Pawnee, Payne, Rogers, Tulsa, Wagoner and Washington.

Motorola MOTOTRBO communication solutions help you reach personnel anywhere they go, improve safety and security, keep every department connected, improve response times, maximize your investment and meet budgets cost-effectively. Contact us today for more information.